Enterprise workflow, Santa Clara
ServiceNow
Santa Clara · Founded 2004
Quick read
ServiceNow, a publicly traded enterprise SaaS company (NYSE: NOW), founded in 2004 and headquartered in Santa Clara, California. It runs a cloud-based AI platform that digitizes and automates workflows across IT, HR, security, and finance for large enterprises — with over 75 billion workflows executed on the platform annually. The company has been repositioning itself as an 'AI control tower' for business operations, and completed its acquisition of cybersecurity asset-intelligence firm Armis in 2026.
Key facts
- Founded
- 2004
- Employees
- 33127
- Sectors
- saas, enterprise, ai
- Website
- www.servicenow.com
Mission
ServiceNow builds the AI platform for business reinvention — automating and orchestrating enterprise workflows across IT, HR, security, and finance, with AI agents and an AI Control Tower giving organizations oversight and action across their full operations.
Recent activity
- May 2026productServiceNow completed its acquisition of Armis, a cybersecurity asset-intelligence company, expanding its security and risk market opportunity. The deal was framed as more than tripling ServiceNow's addressable security market, combining Armis device discovery with ServiceNow's AI Control Tower. linkedin.com
- May 2026productServiceNow held its Knowledge 2026 conference in Las Vegas (May 5–7), where it unveiled an enhanced AI Control Tower and new agentic AI capabilities aimed at giving enterprises control over ungoverned AI deployments. linkedin.com
- May 2026pressServiceNow named a Leader in the IDC MarketScape: Worldwide AIOps 2026 Vendor Assessment. linkedin.com
- Jan 2026productServiceNow announced significant enhancements to its global Partner Program at Partner Kickoff, including a reimagined Build Program, unified investment portfolio, 100% MDF reimbursement for select activities, and simplified pricing to accelerate AI agent innovation on the platform. newsroom.servicenow.com
- Jan 2026leadershipColin Fleming marked six months as CMO at ServiceNow, having joined in mid-2025. linkedin.com
Key people
Named individuals at the firm. We don't expose direct email or phone — use their LinkedIn for outreach.
- John Donahoe · Board Member / Advisor
- Jacqui Canney · Chief People and AI Enablement Officer
- Colin Fleming · Chief Marketing Officer
- Amy Lokey · SVP, AI-Native Product & Customer Experience
- Bill McDermott · CEO
- Gina Mastantuono · President & CFO
- Amit Zavery · President & CPO
- CJ Desai · former President & COO
Sources
Other companies in United States
Frequently asked
What is ServiceNow?+
ServiceNow, a publicly traded enterprise SaaS company (NYSE: NOW), founded in 2004 and headquartered in Santa Clara, California. It runs a cloud-based AI platform that digitizes and automates workflows across IT, HR, security, and finance for large enterprises — with over 75 billion workflows executed on the platform annually.
Where is ServiceNow headquartered?+
ServiceNow is headquartered in Santa Clara, United States.
When was ServiceNow founded?+
ServiceNow was founded in 2004.
What sectors does ServiceNow operate in?+
ServiceNow focuses on saas, enterprise, ai. They primarily operate in these sectors.
Who is the CEO of ServiceNow?+
Bill McDermott is the CEO of ServiceNow.
How do I prepare for a meeting with ServiceNow?+
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Try Brief →Generated by briefthecall.com from public web sources on May 27, 2026. Each claim is linked to its source above.