CRM + cloud, San Francisco

Salesforce

San Francisco · Founded February 1999

Quick read

Salesforce, enterprise SaaS company, founded February 1999, headquartered in San Francisco, CA. It's the world's leading CRM platform, now aggressively repositioning around AI with its Agentforce suite of autonomous agents. CEO Marc Benioff is betting that AI agents replace service and developer headcount while demand for salespeople grows.

Key facts

Founded
February 1999
Founders
Marc Benioff
Employees
83334
Sectors
saas, enterprise, ai
Website
www.salesforce.com

Mission

Salesforce builds cloud-based CRM and enterprise software that connects companies to their customers, increasingly delivered through AI agents (Agentforce) that automate sales, service, marketing, and commerce workflows.

Recent activity

  • Jul 2026investment
    Salesforce announced a $1 billion investment in Switzerland over five years, timed to CEO Marc Benioff's appearance at the AI for Good Global Summit in Geneva. The World Economic Forum had already deployed Agentforce to run 'EVA,' an AI concierge serving 3,000 leaders at Davos 2026. salesforce.com
  • Jul 2026product
    Salesforce secured a $1.6 billion Missionforce contract with the US Department of Veterans Affairs, one of the largest government technology deals in the company's history. salesforceben.com
  • Jun 2026press
    Salesforce cut another round of jobs in June, hitting Agentforce, MuleSoft, and Marketing Cloud teams. The reductions came despite Agentforce crossing $1 billion in annualized revenue in May 2026. Salesforce shares had fallen more than 30% year-to-date on investor concern that AI agents could commoditize the company's core CRM business. whatjobs.com
  • May 2026product
    Salesforce launched Agentforce Coworker, an AI work assistant now in beta and embedded directly in the Salesforce platform. salesforcetrail.com
  • Feb 2026press
    Salesforce laid off fewer than 1,000 employees, primarily in marketing, product management, data analytics, Agentforce, and Heroku. The company also reduced its customer support headcount from roughly 9,000 to 5,000 over the preceding year as AI absorbed service volume. kore1.com
  • Jan 2026product
    Salesforce secured a $5.6 billion government technology contract, described as the largest such deal in the company's history. salesforcetrail.com
  • Jun 2026product
    Salesforce announced its Summer 2026 product release, focused on bridging human workforces with AI capabilities, introducing new tools under the Agentforce platform. salesforce.com
  • Jun 2026product
    Salesforce introduced new MCP servers connecting CRM data, Tableau, Data 360, and AI agents directly to Slackbot in Slack, enabling AI-driven task execution inside Slack. x.com
  • Jun 2026investment
    Salesforce published a mergers and acquisitions announcement, per the news archive dated Jun 2, 2026. Details were not fully disclosed in available results. salesforce.com
  • Mar 2026product
    Salesforce overhauled its partner program, replacing the old tier names with a two-tier Select/Summit structure. Summit status now requires demonstrated Agentforce delivery competency, with a voluntary migration window running through Q3–Q4 2026. codleo.com
  • Early 2026press
    Salesforce released its State of Sales Report 2026, finding that sales teams rank AI agents as their top growth tactic and that administrative friction is disproportionately affecting junior roles. salesforce.com
  • Early 2026press
    Salesforce published its 11th annual Connectivity Benchmark Report, based on interviews with 1,050 IT leaders globally, produced in collaboration with Vanson Bourne and Deloitte Digital. salesforce.com

Key people

Named individuals at the firm. We don't expose direct email or phone — use their LinkedIn for outreach.

  • Marc Benioff · CEO & Founder
    Brief →
  • Matt O'Neill · CTO
  • Bret Taylor · Board Member / Former COO
  • G. Mason Morfit · Board Member
  • Amy Weaver · President & CFO
  • Brian Millham · President & COO
  • Srini Tallapragada · President & Chief Engineering and Customer Success Officer
  • Parker Harris · Co-founder
  • Robin Washington · President & COO

Sources

Other companies in United States

  • OpenAI · AI lab, San Francisco·
  • Anthropic · AI safety lab, San Francisco·
  • Stripe · Payments infrastructure, San Francisco·
  • Microsoft · Big tech, Redmond·
  • NVIDIA · AI hardware, Santa Clara·
  • Databricks · Data + AI platform, San Francisco

Frequently asked

What is Salesforce?+

Salesforce, enterprise SaaS company, founded February 1999, headquartered in San Francisco, CA. It's the world's leading CRM platform, now aggressively repositioning around AI with its Agentforce suite of autonomous agents.

Where is Salesforce headquartered?+

Salesforce is headquartered in San Francisco, United States.

When was Salesforce founded?+

Salesforce was founded in February 1999 by Marc Benioff.

What sectors does Salesforce operate in?+

Salesforce focuses on saas, enterprise, ai. They primarily operate in these sectors.

Who is the CEO of Salesforce?+

Marc Benioff is the CEO of Salesforce.

How do I prepare for a meeting with Salesforce?+

Brief generates a structured pre-meeting briefing on any person at Salesforce — quick read, recent activity, points of view, and conversation openers tailored to what you sell. Sign in to get personalised openers for your product.

Meeting with someone at Salesforce?

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Generated by briefthecall.com from public web sources. Last updated August 13, 2026. Each claim is linked to its source above.

Automatically generated by AI from public sources. May be inaccurate or out of date. Remove or correct this profile →