Daniel Strikman

Who they are

Daniel Strikman is Chief Customer Experience Officer at MODO — co-founded two startups (eifo and buenasclases) before building operations careers at Uber and Rappi across Argentina.

Person

Daniel studied Business Economics at Universidad Torcuato Di Tella, graduating in 2012, then spent a decade building operational muscle inside high-growth platforms. He founded buenasclases in 2018 — an education marketplace that ran about a year — then co-founded and ran eifo as CEO starting in 2019, before that too wound down. Rather than pivot into another venture, he moved into operations at scale: Territory Manager at Uber, then Strategy & Operations Manager for Uber Eats across Argentina and Uruguay, then Director of Courier Operations at Rappi. He joined MODO in January 2022 as CXO, stepping into a customer experience leadership role after years running the supply side of on-demand platforms. In 2023–2024 he completed the LEAD Executive Program at Stanford GSB. The through-line is someone who has tested the founder path twice, learned from it, and channeled that urgency into operator roles at companies with real scale. Possibly — his active LinkedIn presence suggests he posts on operations, customer experience, and technology, though the specific themes aren't fully documented.

How they likely show up

  • Two founded-and-shut-down startups (buenasclases, eifo) before age 30 → someone who moves fast, tests ideas, and doesn't romanticize sunk costs.
  • Progression from Territory Manager → Strategy & Operations Manager → Director of Courier Operations → CXO → signals a deliberate climb through execution roles before stepping into customer-facing leadership.
  • Mixed tenure shape across multiple high-velocity companies (Uber, Rappi, MODO) → likely comfortable with ambiguity and rapid context-switching.
  • Stanford GSB LEAD Executive Program (2023–2024) alongside a full-time CXO role → invests in structured frameworks, probably brings a more analytical lens to customer experience than a pure empathy-first operator would.
  • Hybrid role-type pattern (founder + operator) → likely bridges strategy and ground-level execution rather than sitting purely in either camp.
  • Stated personal interest in technology companies that improve quality of life and user experience → customer experience work is an ideological fit, not just a career move.

Conversation tips

  • → Ask about the transition from running courier operations at Rappi to owning customer experience at MODO — the jump from supply-side ops to CXO is a specific, interesting move he's made deliberately.
  • → Reference the founder chapters (eifo, buenasclases) — he tried it twice and chose the operator path; he'll have a clear-eyed view on when to build vs. join.
  • → Don't skip the Stanford LEAD program — he enrolled mid-career while already a CXO, which suggests he was deliberately investing in a specific gap; ask what he took from it.
  • → Speak to Argentina's specific market dynamics — his entire career has been Argentina-anchored, and he thinks in that context.

Toolbox

Openers

  • Open on the eifo founding — he co-founded and ran it as CEO in 2019, then wound it down and moved into Rappi operations. That's a specific sequence worth asking about: what did shutting down a company teach him about running operations inside one?
  • Reference the Uber Eats → Rappi → MODO arc — he managed strategy and operations across Argentina and Uruguay for Uber Eats, then ran courier operations at Rappi, then became CXO at MODO. Three very different companies, same market; he's seen the same customer problems from multiple angles.
  • Mention the Stanford LEAD Executive Program — he completed it in 2023–2024 while already holding a CXO title, which is an unusual choice; it signals he was investing in something specific at a moment when most operators would coast.

Discovery questions

  1. You ran courier operations at Rappi and strategy at Uber Eats before moving into customer experience leadership at MODO — how did running the supply side change the way you design for customers?
  2. You co-founded two companies (buenasclases and eifo) and then moved into large-scale operator roles — what made you choose the operator path after the second startup closed?
  3. You did the Stanford LEAD program mid-career, already as a CXO — what were you trying to solve or learn at that stage that you couldn't get from the job itself?

Avoid

Don't treat his founder experience as a footnote — both startups shut down, and framing them as failures or glossing past them will land badly with someone who clearly processed those chapters deliberately before moving into operator roles.

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Sources

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Generated by briefthecall.com from public web sources on June 11, 2026. Each claim is linked to its source above.

Automatically generated by AI from public sources. May be inaccurate or out of date. Remove or correct this profile →